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Website support and maintenance in Bristol

You’ll have full confidence in your website with our Support & Maintenance service. Get fast and reliable support from friendly experts. We don’t quote and invoice each fix, we work as an extended part of your team, delivering ongoing website support and maintenance in Bristol and beyond. For your peace of mind.

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Your technical partner

Website support and maintenance

We’re committed to open communication, fast response times, and sharing knowledge with our clients to give them full confidence in their websites.

How we do it

  • 1. Technical support
    • Get direct access to our tech team for quick fixes and solutions
    • Our team gets text and email alerts, so they can respond within an hour*
    • We’ll prioritise critical issues first
  • 2. Updates management
    • We’ll handle all your WordPress, WooCommerce, Shopify, and plugin updates like pros
    • Scheduled or manual updates with thorough testing, so your site stays smooth
    • We’ll work out a bespoke update schedule that suits you
  • 3. Bug fixes
    • We’ll swiftly resolve visual or functional hiccups
    • Leave it to us to troubleshoot and get things back on track
  • 4. Security patches
    • Trust our recommendations of best-in-class hosting providers like Kinsta to keep your server secure and fend off any cyber threats
    • Regular PHP updates to keep your site safe and up-to-date
  • 5. Site monitoring
    • We use our own Sitewatch tool for round-the-clock monitoring
    • We’re on top of tracking PHP versions and any syntax changes, as well as site speed and digital sustainability
  • Regular backups
    • Daily backups to keep your data safer
    • If something goes wrong, we can quickly restore a previous backup
    • You won’t lose much data, even in a worst-case scenario